Technology Support Without The Corporate Runaround.★
No mystery pricing. No surprise invoices. No unnecessary upgrades.
LANZAR IT provides straightforward technology support for homeowners, families, and small businesses throughout the local area. If something falls outside your plan or requires additional project work, we explain it and give you the cost before we proceed.
MONTHLY SUPPORT PLANS ★
A dedicated local IT person who knows you, answers the phone, and can actually come to you when necessary.
Homeowner
Your local technology lifeline.
When your computer, Wi-Fi, printer, or accounts stop cooperating, you have someone to call.
- Up to 1 hour of direct support
- PC & Mac troubleshooting
- Computer performance & speedup
- Wi-Fi & connectivity troubleshooting
- Printer & peripheral support
- Software install & configuration
- Password & account assistance
- Email setup & troubleshooting
- Basic security checks & config
- Remote support & priority queue
Unused support time does not roll over.
Small Business
IT support without hiring an IT department.
Keep your computers, staff, software, and networks humming without adding another payroll salary.
- Up to 2 hours of direct support
- Workstation support (PC & Mac)
- Office network & Wi-Fi troubleshooting
- Microsoft 365 & Google Workspace
- User & account administration
- Windows updates & security patching
- Basic security review & device inventory
- Basic IT documentation
- Dental practice systems support
- Priority scheduling & tickets portal
Unused support time does not roll over.
Full Admin
Your technology. Our responsibility.
For small businesses and medical/dental practices that want LANZAR to actively manage their environment.
- Up to 5 hours of direct support
- Router & firewall configuration
- Windows Server administration
- Backup status monitoring & checks
- Employee onboarding & offboarding
- Security hardening & patch management
- Device lifecycle & asset tracking
- Monthly IT health & security review
- Remote monitoring where appropriate
- Highest priority dispatch & tickets access
Unused support time does not roll over.
No Plan? No Problem.★
Not everyone needs a monthly IT plan. If you just need someone to fix a problem, set something up, or figure out what is wrong, you can work with LANZAR on a simple one-time basis.
We diagnose the problem, explain what we found, and tell you what additional work will cost before performing it.
Need One-Time Help?
Call directly or book an appointment. I come directly to your home or office in the Boston / Worcester area.
CALL JON: (508) 571-8819 SCHEDULE APPOINTMENT →PROJECT & SETUP SERVICES ★
Defined starting packages for common needs. Larger projects are quoted individually based on equipment, complexity, and time required.
New Computer Setup
Get a brand-new PC or Mac configured cleanly, debloated, and ready to work.
- Windows / macOS clean initial setup
- Software, browser & updates installation
- Printer, Wi-Fi & peripheral sync
- Email & user account configuration
- Old-to-new data transfer assistance
Computer Tune-Up
For laptops and desktops that have become sluggish, cluttered, or unreliable.
- Performance & startup boot optimization
- Malware, spyware & security checks
- Junk software & temp file purge
- System updates & driver refresh
- Storage health & drive assessment
Home Network & Wi-Fi
Eliminate deadzones and boost speed throughout your entire house or home office.
- Router & mesh Wi-Fi optimization
- Coverage, signal & channel tuning
- Connected device audit & security
- Guest network & IoT isolation
Dental Practice Systems
Specialized clinical technology support for dental practices across MetroWest & Boston.
- Dentrix, Eaglesoft, Open Dental support
- Digital X-ray & sensor bridge setup
- Operatory workstation configuration
- HIPAA-compliant encrypted backups
Business Networks & POS
Local networking and hardware installation for retail, offices, and commercial facilities.
- Commercial router & firewall deployment
- Wireless access point deployment
- POS terminal & payment device setup
- Network segmentation & documentation
Smart Home & IoT Setup
Get your smart devices connected and functioning reliably together in harmony.
- Smart TVs & streaming systems setup
- Doorbells & security camera integration
- Smart thermostats & lighting hubs
- Home automation & speaker linking
Server & Infrastructure
Windows Server, user directory management, and verified cloud backup monitoring.
- Windows Server & file share administration
- Automated offsite backup monitoring
- Security patch management & drive health
- User onboarding & offboarding controls
Data Migration & Recovery
Moving files to new systems or evaluating failing drives to rescue important data.
- Old PC to new PC comprehensive migration
- Documents, photos, email & bookmarks transfer
- Evaluation of unreadable storage drives
- Non-destructive recovery triage & referral
Looking for Website Design & Digital Services?
Need a custom website, high-converting web application, local SEO optimization, or digital branding? That is handled exclusively by LANZAR Web Development.
Local IT. Real People.★
LANZAR IT isn't trying to be a nationwide call center. We are an intentionally small, local technology service focused on homeowners, families, dental practices, and small businesses in our community.
No Phone Trees
When you contact us, you talk directly to the technician who actually works on your equipment.
No Disappearing Tickets
Your problem doesn't sit in an overseas queue. It is handled directly and prioritized locally.
No Pushed Upgrades
We don't sell expensive hardware or licenses you don't need. We make what you have work.
I Actually Come To You
Local on-site dispatch throughout the Boston to Worcester corridor when hands-on help is required.